It's important to us that our customers are happy.

If there is any damage or the product you receive is faulty, we will replace it for you free of charge. 
We reserve the right to refuse a refund and issue a replacement if the problem with your product can be corrected with a replacement, or if your issue relates to a change of mind. 
If you believe the quality of the product you receive is not as advertised, you may return it to us at your expense and we will issue a refund.
Above all, we are reasonable people and will always try to come up with a solution that works for you. If you have an issue, please contact us and let's work it out.