About Our Shipping

All our art is made to order and we offer free shipping Australia-wide.

Please note our free shipping service will involve booking the the most affordable courier service to your area and typically be with either Australia Post, Aramex, Couriers Please or Allied Express (we don't use Sendle ). 

While we understand people have preferences for certain services, we cannot offer a choice of couriers under our free shipping service. If you wish to use a certain courier, please contact us prior to order to arrange a quote.

All deliveries are sent Authority To Leave. If you are concerned about this, please contact us for a quote for premium shipping.

If you aren't happy with these freight services, or aren't happy to chase up your own package in the event of a delay, we can offer premium shipping services but this must be arranged prior to ordering.

Delays and Issues

Delays are unfortunately occasionally inevitable, no matter which freight service we're talking about. They mainly occur at peak times like the end of the year.

We are happy to help resolve these, but do ask that if you have the capability, you make the first inquiry to the courier service as they typically prefer to deal with receivers over senders as you know better than we do your local area, available times for rescheduling, etc.

Please note that we cannot reissue orders that are still in transit. 

Please note that we do whatever we can to ensure our orders get to our customers as quickly as possible. Abusive or aggressive emails to our team won't be tolerated.